Terms + Conditions

Erin Kendal

Effective Date: 17 April 2023

Welcome to erinkendal.com and erin-kendal.mykajabi.com/ (the Sites). 

These Sites are owned and operated by Middle Village Trading ABN 75 628 391 202 trading as Erin Kendal (referred to in these terms as “Erin Kendal”, “we”, “us”, and “our”). Please take the time to read the terms of use that apply to your use and enjoyment of our Sites and the content made available to you via our Sites and our social media channels (“Terms”). These Terms, together with our Privacy Policy, apply to all Site visitors, subscribers, customers, and other users of the Sites (“user”, “you” and “your”). 

CONSENT TO SITE TERMS

By accessing and using our Sites, our social media channels, and any other materials made available to you or provided to you on our Sites (whether available for purchase or not), you are taken to accept our Terms. 

NO MINORS

By using the Sites or accessing or purchasing any products or services, you warrant that you:

  • are over 18 years of age and have the legal capacity to enter into a legally binding contract;
  • have read and accepted these Terms; and
  • will comply with these Terms.

CHANGES TO THESE TERMS

We reserve the right to change or modify these Terms at any time, consistent with applicable laws and principles, without notice to you. These changes will be effective as of the date we post the revised version on our Sites. It is your responsibility to review these Terms prior to use and periodically throughout your use of our Sites, products, services, and content. If at any time you choose not to accept these Terms, you should not use our Sites.

Your continued use of our Sites is deemed acceptance of any modifications or amendment of these Terms. You may also accept these terms where you click “Agree” or “Accept” or “Buy” or “Book” where such an option is made available to you. If you are uncertain about the Terms or anything else on our Sites, please don’t hesitate to contact us before proceeding with any purchase or booking. 

INTELLECTUAL PROPERTY

our Sites, products, and services contain intellectual property owned by us and/or by third parties that license the content to us (“Third-Party Licensed Intellectual Property”). This includes, without limitation, trade marks, copyrights, proprietary information, designs, patents, and other intellectual property rights, as well as business names, logos, and images. designs, text, videos, audio files, graphics, other files, and software (“Content”). Your access to and use of our Sites, products (including digital products), services, and Content does not grant or transfer any rights, title, or interest to you in relation to any of the above.

No Commercial Use

You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever our Sites, products, services, Content, Intellectual Property or Third-Party Licensed Intellectual Property in whole or in part without our prior written consent. We reserve the right to immediately remove your access to our Sites, products, services, and Content, without refund, if you are found to be violating these Terms. 

Limited Licence

Where you download or purchase our Digital Products (including checklists, guides, ebooks, workbooks, video or audio content), you are granted a non-exclusive, non-transferable, limited licence to access and use these for your own personal purposes. You may not assign or transfer these digital products to any other person without our express written consent. We reserve the right to refuse to provide any products and/or services to you at any time for any reason.

Except as otherwise provided, you acknowledge and agree that you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, sell, create derivative works of, enhance, or in any way exploit any of our products (including Digital Products) in any manner whatsoever except as authorised by us.

LINKS TO OTHER WEBSITES

our Sites and social media channels may have links to other sites operated by third parties. Unless we expressly tell you otherwise, we do not in any way endorse, control, or approve of, nor are we responsible for, the content on those websites. It’s up to you to decide if those websites and their content are suitable and appropriate for you.

PRIVACY

These Terms also include our Privacy Policy which sets out how we use your personal information, which can be accessed here. By using our Sites, you consent to the usage of your information as described in the Privacy Policy and warrant that all data provided by you is accurate.

CREATING AN ACCOUNT

To place orders and access some features of the Sites, you may need to register an account. This means you will have to give us accurate information, including your name, your business name, address, a valid email address, and telephone number, and you must be at least 18 years old. You warrant that any information you provide during the account setup process is correct at the time you provide the information and that you will update the information should there be any changes. You will remain solely responsible for the activity that occurs on your account (including orders placed on your account), so keep your account password secure. 
We reserve the right to suspend or cancel your account at any time, at our sole discretion, if you breach any provision of the Terms or applicable law or where your conduct impacts our reputation. 

DESIGN SERVICES

To engage our services, a formal quote must be agreed. All proposals, quotes, and projects are subject to the client terms included in our Design Agreement. When you engage our services, you agree that we are reliant on the information supplied by you, the client, in order to provide the services. We cannot be held responsible for any results of our services based on such client information and we cannot be held responsible for how you choose to use the outputs of our services.

Any images, graphics, photographs and other content (together “Material”) you may find on our website are owned by us or may have been created by us for our clients with permission to reproduce on our website. At no time are you permitted to copy, download, share, or otherwise use this Material for any purpose. All Material on our website is copyright protected.

DIGITAL PRODUCTS

Where you download or purchase our Digital Products, you are granted a non-exclusive, non-transferable, limited licence to access and use the Digital Products for your own personal use. You may not assign or transfer the Digital Products to any other person without our express written consent. We reserve the right to refuse to provide the products to you at any time for any reason.

After payment for your Digital Product has been confirmed, you will have the option to download it, and all responsibility for maintaining the downloaded copy is transferred to you. We will not be responsible for any issues with the Digital Product after it has been downloaded.

Except as otherwise expressly stated, you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, sell, create derivative works of, enhance, or in any way exploit any of the Digital Products in any manner whatsoever except as authorised by us.

REFUNDS FOR DIGITAL PRODUCTS

Due to the nature of Digital Products, any orders received and processed have a strict no refund policy. Where the incorrect Digital Product is sent to you, or where the link provided to download the Digital Product is not working, we will send the correct Digital Product or a revised download link at no extra cost.

DELIVERY OF PHYSICAL GOODS

Physical goods may be delivered by Australia Post and/or other reputable courier companies. Deliveries are processed promptly upon receipt of full payment. Delivery may take between 2 and 14 days, depending on the delivery option. Damaged or lost orders should be resolved with Australia Post or the courier company directly and we are not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at our discretion.

Digital goods are delivered immediately. Please be aware there are inherent risks associated with downloading any software and digital goods. Should you have any technical problems downloading any of our goods, please contact us so we may try to assist you.

RETURNS AND REFUNDS

We handle returns and process refunds in accordance with Australian Consumer Protection legislation.

All sales are final and goods cannot be returned. Digital files are not eligible for a refund after being downloaded. All refunds are made at our discretion.

PRICES AND PAYMENT

All prices are in US Dollars (USD). The prices indicated on the Sites may change at any time without advance notice to you. Purchases will be charged at the price in force at the time your order is validated. 

We reserve the right at any time to modify or discontinue the product or service without notice at any time. We shall not be liable to you, or to a third party, for any modification, price change, suspension, or discontinuance of the product or service.

We may from time to time provide discounted products and/or services. You may only use one discount code with each purchase. We reserve the right to reject or cancel any orders where you add more than one discount code. We allow you to use discount codes strictly on the terms and conditions upon which they were issued which, amongst other things, may include terms relating to your eligibility to use them and a maximum order value. Discount codes and/or vouchers cannot be used in conjunction with any other offer or promotion.

We offer the option to pay for our products and/or services by credit card or such other method of payment as indicated on our Sites. You acknowledge and agree to make timely and full payments to us for the products and/or services purchased. Where you use a credit card, you warrant that you have the necessary rights and authority to use that credit card. You authorise us to automatically charge the credit card on file for any and all payment balances owed and agree to keep all billing information current at all times. Where you fail to make payment or payment is declined for any reason, we may revoke your access to our products or services. 

REFUNDS FOR SERVICES

You will only be entitled to a refund at our sole discretion or where we determine that we are unable to perform the services for any reason. You acknowledge that you do not obtain the right to a refund where you have changed your mind, or you insist on our services being performed in a way that is against our advice. 

Where you have paid a deposit for our services, you acknowledge that this payment is non-refundable and non-transferable regardless of whether the services go ahead.

Refunds in lieu of money (such as credit for other services) may be offered to you at our sole discretion. 

ELECTRONIC COMMUNICATIONS AND ELECTRONIC SIGNATURES

You acknowledge and agree that you will be bound by any affirmation, acceptance, or agreement that is transmitted through our Sites, including but not limited to any consent you provide to receive communications from us. You further acknowledge and agree that when you click on or tick “I agree”, “I consent”, or other similarly worded click or tick options by electronic means, using an electronic device such as your mobile phone, tablet, desktop, laptop or any other device capable of allowing you to click or tick, your agreement and/or consent will be legally binding and enforceable and will be deemed to be as effective as if you had written your signature by hand.

INFORMATION AND ADVICE

Our Sites contain content, including digital products, blog articles, and other information, that is of a general informational nature only. This information is not intended to constitute or replace professional advice for individual or specific situations. We do not purport to be legal or medical practitioners, financial advisors, or any other type of licensed professional and cannot be held liable for any reliance on the information we provide, either on our Sites or through our products and/or services.

We do not accept responsibility for determining whether our products and/or services are appropriate for you. We reserve the right to deny service and refund the cost of that product and/or service for any reason, including where we believe that the product and/or service would be dangerous or not appropriate for you, or we believe that further professional advice should be sought. 

Any reference to other products or services, programs, courses, processes, or other information appearing on our Sites does not constitute or imply our endorsement, sponsorship, or recommendation in any way.

SUBMITTING CONTENT TO SITE AND SOCIAL MEDIA

We always appreciate interaction on our social media channels and feedback about our Sites, products, and services, as it helps us to improve our Sites and our products and services. Through the use of our Sites, you may be invited to submit a review, and you can also comment on our blog or other parts of our Sites or interact with us via our social media channels. We love to hear from you! 

Where you do decide to submit such feedback or comments, you:

  • warrant that you are the sole author and owner of the intellectual property and any other rights in any content provided (or have the right to use that content with appropriate consents and permissions);
  • give us permission to post or otherwise use that feedback on our social media or other channels;
  • waive any and all existing and future moral rights (as defined in the Copyright Act 1968 (Cth) in the content you provide us with; 
  • warrant that any content provided does not violate these Terms; and 
  • warrant that you are at least 18 years old.

We reserve the right to remove a review or comment if such review or comment contains:

  • libelous or otherwise unlawful, abusive, or obscene material; 
  • personal attacks on our employees or another contributor; 
  • material that discloses your personal information; or 
  • Information that is unrelated to the post or content that you have reviewed or commented on.

our Sites and social media channels may feature user reviews of our products and/or services. These reviews in no way represent our views or opinions, but are the sole product of their creator. We disclaim all liability with respect to any content submitted by any users.

COMPETITIONS

We may from time to time run competitions through our Sites and/or through our social media channels. Your participation in those competitions is subject to these Terms and any terms and conditions that are specific to each competition. 

TESTIMONIALS

On our Sites, we present real-life examples of and insights into other customers’ and/or clients’ experiences with our products and/or services for illustration purposes only. Any results presented demonstrate to users what can be possible, but are not intended to represent or guarantee that any current or future users of our programs, courses, products, and/or services will achieve the same or similar results. 

Where you have provided testimonials (in any format), you acknowledge that we may use these along with reference to you on our Sites and social media channels, or any other avenue, for promotional and other purposes at our discretion.

PROHIBITED USE

In addition to any other prohibitions, you must not, under any circumstances, use the Sites or its content: 

  • for any unlawful purpose; 
  • to solicit others to perform or participate in any unlawful acts; 
  • to violate any international, federal, or state regulations, rules, laws, or local ordinances;
  • to attempt to change, remove, deface, hack, or otherwise interfere with our Sites or any material or content displayed on the Sites; 
  • to hack into any aspect of the Sites, corrupt data, or cause annoyance to other users; 
  • to infringe upon any other person's proprietary rights; 
  • to send any unsolicited advertising or promotional material, commonly referred to as “spam”; or 
  • to attempt to affect the performance or functionality of any computer facilities of or accessed through our Sites.

WARRANTIES AND DISCLAIMERS

This Site is provided on an “as is” and “as available” basis and to the fullest extent permitted by law we make no representations or warranties about our Sites and/or our products or services including that:

  • they are suitable, reliable, complete, secure, accurate, or fit for any particular purpose;
  • access will be free of any harmful components (including viruses) or other code that is harmful or may assist in causing harm; or 
  • there is no possibility of failure to store communications or other data. 

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable laws, in no event are we, any of our subsidiaries, or any of their shareholders, directors, officers, employees or licensors responsible for any losses and expenses, however arising, including without limitation, any direct, indirect and/or present, unascertained, future or contingent, loss of use, loss of data, loss caused by a virus, loss of income or profit or projected profit, loss or damage to property, claims of third parties, or other losses of any kind or character arising from or in connection with your use of our Sites and/or our products or services, your inability to access our Sites, interruption or outage of our Sites or the fact that content on our Sites or in our services is inaccurate, incomplete or out of date. Our liability for any breach of a condition or warranty under these Terms shall be limited to the extent provided for by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010).

OUR RIGHT TO BE INDEMNIFIED BY YOU

To the fullest extent permitted by applicable laws, you agree to indemnify and hold us and our related entities, affiliates, and our and their respective officers, agents and employees harmless from any loss, liability, claim, or demand, (including reasonable legal fees on a full indemnity basis), made by any third party due to or arising out of your use of our Sites in violation of these Terms and/or arising from a breach of these Terms and/or any breach of your representations and warranties set out in these Terms or your breach of any law or the rights of a third party.

ADDITIONAL TERMS

Where you elect to enter into a one-on-one arrangement with us, we will issue you with a Services Agreement (Additional Terms) that incorporates terms and conditions separate to these Terms. These Additional Terms will form the basis of your arrangement with us and will operate in conjunction with these Terms. To the extent that the Terms are inconsistent with the Additional Terms, the Additional Terms will prevail. 

BREACH AND TERMINATION

The agreement constituted between us by your use of the Sites may be terminated:

  1. where you breach any provision of these Terms; or 
  2. at any time by us, without notice, in which case all disclaimers and limitations of liability will survive termination, and you will no longer be authorised to access the Sites.

SEVERABILITY

If any term or provision of these Terms is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted so as to best accomplish the objectives of the original provision to the fullest extent allowed by law. The remaining provisions of these Terms will remain in full force and effect.

CEASING OUR WEBSITE

We have the right to discontinue our Sites. If we decide to do this, it can be at any time and may be without notice to you. We may also exclude any person from using our Sites, at any time and at our sole discretion. We will not be responsible for any liability you may suffer arising from or in connection with any such discontinuance or exclusion.

ASSIGNMENT

We are permitted to assign, transfer and subcontract our rights and/or obligations under these Terms without any notification or consent to you. However, you are not permitted to assign, transfer or subcontract your rights and/or obligations under these Terms.

ENTIRE AGREEMENT

These Terms (together with our Privacy Policy, Additional Terms, and disclaimers) constitute the entire understanding and agreement between us and you in relation to your use of our Sites and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, with respect to our Sites and your use of our Sites.

  • ‘Power Sellers Academy Membership Terms & Conditions’ can be found here

  • ‘Surface Pattern Design: Grow Your Career With An E-commerce Business’ Terms & Conditions can be found here

GOVERNING LAW AND JURISDICTION

All Terms shall be construed in accordance with and governed in all respects by the laws of Victoria, Australia. In relation to any dispute, we ask that you contact us in the first instance so that both parties can, acting in good faith, resolve the dispute to our mutual satisfaction as quickly and cost-effectively as possible. Where a dispute cannot be resolved, you agree to submit to the exclusive jurisdiction of the courts of Victoria, Australia.